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MSP Business School
A podcast geared to Technology Service Providers where we bring you strategies and tactics to grow your business and build a winning culture.
Your Co-Hosts
Brian Doyle, CEO vCIOToolbox and MSPEvolution
Brian spent nearly 20 years in the MSP industry owning his own shop, as a partner in a Regional Managed Data Center, and as a hired gun for a Mid-Market MSP. Known for driving organizational and business development, marketing strategy, and key account mangement principles, he serves as the MSP Business School’s Dean of Business Acceleration.
Tim McNeil, President OSR Manage
President and co-founder of OSR Manage, Tim has specialized in B2B sales his entire career, initially in the Insurance and Financial Planning industry, starting in the MSP industry in 2009. Tim’s expertise in sales is why he is the Dean of Business Acquisition.
Robb Rogers, CEO OSRManage
CEO and co-founder of OSR Manage Robb is an expert in B2B sales, sales training & sales management. Prior to his 19 years in sales leadership roles in the pharmaceutical, automotive and MSP industries, Robb was an NCO in the elite 82nd Airborne Division of the US Army. His discipline and attention to detail helps him as the Dean of Client Management.
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This week on MSP Business School
Stuart Selbst, Industry Veteran “Customer Success Starts With You”
Stuart Selbst, Industry Veteran “Customer success starts with you”
Episode 30 Stuart Selbst, Industry Veteran "Customer Success Starts with You" Stuart Selbst is an Industry Veteran who has been on both sides of the table, MSP and Vendor. In our episode today we discuss how you can create a great customer experience if you...
Robb, Tim, and Brian Chat About Commoditization and Competition
Episode 29 Commoditization and Competition During COVID The boys talk about how the market is responding to managed service sales teams durig the pandemic. Competition is getting tough as some vendors are fighting for survival and it has made this a buyers...
Peter Strahan, Lantech “Sometimes It Takes A Fire!”
Episode 28 Peter Strahan, Lantech, "Sometimes it takes a fire!" Peter Strahan is the Managing Director for Lantech located Dublin, Ireland. Peter shares with us a story of a disaster in the form of a fire that hit his customer's building and how in that moment...
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