by Rachel James | Nov 23, 2021 | Business Strategy
Episode 78 Live Case Study Can Onboarding Actually Kill a Deal? You get through the entire sales process with a prospect. Right before the contract is signed, the new client gets spooked by the very thorough and honest 90-day onboarding plan you present. What...
by Rachel James | Jul 6, 2021 | Key Account Management
Episode 59 Roundtable Discussion: Bad News Doesn’t Get Better With Age When a problem affects your client’s business, the timing of when you contact them and how you approach the issue have long term consequences. Listen in to hear how the guys...
