Episode 2
What can Sales Managers do to Keep Staff Sharp
How to keep your team motivated and engaged during this crisis and how to hit the ground running when the market returns to work.
Hosts & Guests
Brian Doyle
Tim McNeil
Robb Rogers
About This Episode
The Dean’s discuss the global condition of MSP sales teams during the COVID-19 crisis. Are they laying off staff? If not, what tasks are sales team taking as companies assess post-COVID damage.
We discuss what steps sales managers can take to keep their sales team engaged during this slow period and ready to execute when life returns to the “new normal”.
Robb speaks about some of the tactics he is seeing MSP’s use during this crisis. He notes that is is a great time to both show empathy and gather business intelligence from your clients and it is helping build a stronger relationship.
We discuss how many MSP’s are not taking steps to accelerate sales when the crisis is over and too many are choosing sales people as the resources to cut to reduce payroll. This also will create a buyers market for many MSP’s post-crisis.
A surprising trend is by shifting the conversation to empathy with our clients, sales rep time on call is increasing as their clients are more open to discuss their current situation freely.
Brian talks about if there is any selling going on right now and the answer is yes. MSP’s are seeing increases in technologies supporting WFH and Cybersecurity.
Robb discusses some interesting approach models to drive stalled projects and make their employees happy.
Related Episodes
Chris Johnson – Gaining Trust with Security Trustmark
Episode 138 Chris Johnson, CompTIA Gaining Trust with Security TrustmarkHosts Brian Doyle Tim McNeil Robb Rogers Guests Chris Johnson CompTIA Share Episode Instagram Facebook LinkedInAbout This EpisodeChris Johnson is a cybersecurity compliance...
A-Jay Orr Building Opportunity for Veterans in Transition
Episode 137 A-Jay Orr, Simple Plan IT Building Opportunity for Veterans in TransitionHosts Brian Doyle Tim McNeil Robb Rogers Guests A-Jay Orr Simple Plan IT Share Episode Instagram Facebook LinkedInAbout This EpisodeA-Jay Orr, the founder, and CEO of...
EP 136 Roundtable – Five Things on the mind of CIOs in 2023
Episode 136 Roundtable Five things on the mind of CIOs in 2023 Know more about the five things that are on the mind of senior CIOs and MSP experts this 2023Hosts Tim McNeil Robb Rogers Brian Doyle Share Episode Instagram Facebook LinkedInListen on your favorite...