Episode 3
Back to Work in the New Normal
As some states begin to start the process of opening their commerce the Dean’s discuss what that may look like for MSP’s and the importance of leveraging the vCIO resources to start the process of building a new world strategic tech plan.
About This Episode
We have hit the peak of the COVID crisis and our conversation focuses on what MSP’s can do to prepare to head back to work in the “New Normal”.
Brian speaks of the importance of the VCIO role as small to mid-sized businesses get back to work. VCIO’s can help with helping the SMB’s catalog WFH lessons learned and gaps they may have experienced in deploying a WFH workforce. More importantly, helping our clients build a new strategy as the restrictions on this crisis starts to relax.
We start to look at the cyber security issues experienced during the crisis. These include the impact of layoffs of remote workforce, Zoombombing, and staff security awareness. We then start mapping out solutions to these common issues.
Robb discusses how too many Account Managers and vCIO’s only look at the past and the present and not enough are helping shape the technology plan for the future.
Tim sparks a discussion about how all team members need to step up and help contribute wherever necessary to keep the machine moving as we move into the ‘new normal’. Robb touches upon how many MSP’s he is speaking with are reviewing their SOP’s as they have changed as a result of work from home. He is also seeing those that embrace security will be leading the way in the ‘new normal’. Brian shares that security awareness programs and employee monitoring will be key needs.
Related Episodes
Roundtable – Overcoming the Price Objection
Episode 103 Roundtable Overcoming the Price Objection Every MSP owner and salesperson has encountered price objections at some point along the way, but do you have the tools to overcome them?Hosts Tim McNeil Robb Rogers Brian Doyle Share Episode Instagram...
Frank DeBenedetto, Two River Technology Group & audIT – Get to the Why
Episode 102 Frank DeBenedettoTwo River Technology Group & audIT Get to the WhyYou have incredible products and services, but if your customers don't understand why they're important or how they impact the bottom line, you're setting yourself up for frustration and...
Jon Kotman & Luke Ross, Kotman Technology – Core Values, Culture, and Customers
Episode 101 Jon Kotman & Luke RossKotman Technology Core Values, Culture, and Customers How you treat customers, team members, and even former clients reveals your company's core values. How well defined are they?Hosts Brian Doyle Tim McNeil Robb Rogers...