About This Episode
Kevin Clune is passionate about helping Managed Service Providers learn from his own experiences in the industry. As the former Operations and Marketing Director of a US-based Managed Services company (which he helped grow to an eventual acquisition in 2018), Kevin has first-hand experience with the challenges facing MSPs.
Kevin began writing a blog immediately after this exit, focused solely on educating other MSPs and offering resources he wished he’d had when he was starting out. This grew into MSPGrowthHacks.com, a service where Clune share with other MSPs how he turned their struggling IT Businesses upside down, grew revenue, cultivated profit, and ultimately successfully sold this businesses.
In this episode of MSP Business School, we chat with Kevin about MSP Growth Hacks, their brand new, in-depth, and exhaustive resource MSP Growth Guide (a publication that gathers all resources available to MSPs into one central, easy-to-use pamphlet), and the mindsets that are crucial for all MSPs to adopt.
We dive into out-of-the-box strategies MSPs can employ when growing their networks – including how to leverage relationships you may not traditionally consider – and focus on how to foster a community that shares resources rather than hoard them.
We explore a turning point in Kevin’s career that helped him shape this mindset of abundance in client and vendor relationships and launched him into an exploration of connections with people outside of those he was transacting with, to the benefit of his MSP. We talk about how addressing the pain point for a vendor led to an extended network of new clients and new contracts.
We wrap up with a brief discussion about what we can expect from MSP Growth Hacks in the near future – spoiler alert: we’ve got a very exciting resource to look forward to that is certain to be a game changer.
Episode 57 Sean Lardo, OITVoIP "The Benefits of Vendors as Partners" Sean Lardo, the Partner Development Manager of OIT VoIP, joins us to tell the story of their transition from MSP to vendor and what the future holds for telecom-focused vendors resistant to...
Episode 56 Roundtable Discussion: "Hire the Talent, Train the Skill" In this episode of MSP Business School, hosts Brian Doyle, Tim McNeil, and Robb Rogers sit down to discuss the challenges that MSPs typically face when hiring sales professionals. Hosts Tim...
Episode 55 Gary JonesVCPI "When Ransomware and Automation Lead to Amazing Growth" For Gary Jones and VCPI, a ransomware attack a few months before the pandemic was the catalyst for a whole new approach to security.Hosts Brian Doyle Tim McNeil Robb Rogers Guests...