We discuss our experiences applying for the EIDL and PPP, how we are managing our teams remotely, and how to keep employees and customers engaged during this crisis.
About This Episode
In this episode we discuss our experiences in filing for the economic stimulus packages.
We also talk about how to manage our remote teams as we work from home. We highlight tools that can be used and some of the interesting things we need to adapt to in WFH.
Finally, we talk about how to keep your sales teams motivated and engaged as we work through this period of crisis. Tim discusses about teaching his team to lead with empathy. He has found this approach is opening doors and allowing the sales team to log discovery calls that may convert to sales when the country reopens.
We close with a discussion of how to engage with your existing clients and build better relationships through learning lessons learned and how to help our teams sharpen their skills during this period of downtime.
Note: This was recorded prior to the exhaustion of funds and program reopening.
Episode 27 Robert Cioffi, Progressive Computing "No Man is an Island" Robert believes that success of your business and what can drive growth can be learned when you open yourself up and be vulnerable. While bravado and ego may lead people to launch an MSP,...
Episode 26 Carrie Simpson, Managed Sales Pros, "How I opened a call center overnight, from another country" Carrie shares how she started Managed Sales Pros like many companies, in 2013 from her kitchen. Her company's growth was rapid, including opening a U.S....
Episode 25 Jeff Grande and Mike Paone, TBNG Consulting "Building an MSP from 2 to 50 and what we learned along the way" Jeff and Mike joined forces to launch TBNG Consulting and have grown the organziation to a staff of 50. They share how to grow a successful...