Episode 19
Tommy Wolosin, NetWorks “Creating Customer Loyalty through an Amazing Culture”

Tommy Woliosin runs NetWorks in Nashville, TN along with his partner
About This Episode
Today we speak to Tommy Wolosin, one of two partners operating NetWorks in Nashville, TN. Tommy talks to us about creating an amazing culture to drive both client and customer relationships.
We start with a conversation around how NetWorks started operations and how growth came from Tommy networking heavily in the Nashville area. We talk about how peer groups and coaching were fundamental in breaking past growth driven by hustle into a more predictable sales model.
We then transition into creating a culture that both customer and staff wanted to be a part of. Tommy shares how Net Works has long term and close relationships with many of their customers. They leverage a strong vCIO process to drive engagement and loyalty in their client relationships.
We also discuss how that culture spills into the business with most employees being part of the team for 10+ and the tactics that Net Works employs to meet the needs of both the business and their team.
Related Episodes
George Bardissi & Sade Mendez – Breaking the Boundaries of MSP Growth
Episode 139 George Bardissi, bvoip, MSP Initiative, & Bardissi Enterprises Breaking the Boundaries of MSP GrowthHosts Brian Doyle Tim McNeil Robb Rogers Guests George Bardissi bvoip – MSP Initiative – Bardissi Enterprises Sade Mendez MSP Initiative ...
Chris Johnson – Gaining Trust with Security Trustmark
Episode 138 Chris Johnson, CompTIA Gaining Trust with Security TrustmarkHosts Brian Doyle Tim McNeil Robb Rogers Guests Chris Johnson CompTIA Share Episode Instagram Facebook LinkedInAbout This EpisodeChris Johnson is a cybersecurity compliance...
A-Jay Orr Building Opportunity for Veterans in Transition
Episode 137 A-Jay Orr, Simple Plan IT Building Opportunity for Veterans in TransitionHosts Brian Doyle Tim McNeil Robb Rogers Guests A-Jay Orr Simple Plan IT Share Episode Instagram Facebook LinkedInAbout This EpisodeA-Jay Orr, the founder, and CEO of...