Episode 26
Carrie Simpson, Managed Sales Pros, “How I opened a call center overnight, from another country”
Carrie shares how she started Managed Sales Pros like many companies, in 2013 from her kitchen. Her company’s growth was rapid, including opening a U.S. call center almost overnight. On the heels of a successful sale of her U.S. operations, Carrie’s story is about seizing opportunity and not being afraid to move quickly to grow your business.
About This Episode
Carrie Simpson launched Managed Sales Pros in 2013 as a call center serving the MSP market. Starting with a contract in her native country, Canada, the operations quickly grew. A contract opportunity was presented to her and almost overnight she launched operations in the U.S.
Managed Sales Pros hit a market need that is large in the MSP community, customer acquisition through cold calling. With many of the MSP’s being Technologist led organizations, sales can often be a foreign process.
Sometime acquisition comes quickly and without the intention to sell. Carrie speaks of how she reached out to a company to help her with her strong pipeline and staffing needs. With more business than people she could hire in the Las Vegas market, she approached EB Quckstart for assistance with overflow. Their response was how about we just buy your operation, and before you knew it the deal was done.
Post-acquisition Carrie still operates Managed Sales Pros in Canada, but has her eye on the next chapter as she shares her plans for the future (hint…a one-stop shop for webinars).
OUR SPONSORS
Related Episodes
Tim Schmitt, Switchfast “Taking Big Risks When Facing Adversity”
Episode 40 Tim Schmitt Switchfast "Taking Big Risks When Facing the Adversity" Tim Schmitt is the Vice President for Client Services at Switchfast, a Chicago based MSP. Tim shares a story of how Switchfast stayed the course when the pandemic struck, closing an...
James Kernan, Kernan Consulting “Explosive Growth through a Business Coach
Episode 39 James Kernan Kernan Consulting "Explosive Growth when you Engage a Business Coach" Hosts Brian Doyle Tim McNeil Robb Rogers Guests James Kernan Kernan Consulting Share Episode Instagram Facebook LinkedInAbout This EpisodeAfter running MSPs for the...
Kevin Clune, MSP Growth Hacks “Showing MSP’s How To Hack their Way to the Top!”
Episode 38 Kevin Clune, MSP Growth Hacks “Showing MSP’s How To Hack Their Way to the Top!” Hosts Brian Doyle Tim McNeil Robb Rogers Guests Kevin Clune MSP Growth Hacks Share Episode Instagram Facebook LinkedInAbout This EpisodeKevin Clune is passionate...