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Stuart Selbst, Industry Veteran “Customer success starts with you”

by MSP Business School | Nov 17, 2020 | Business Strategy, MSP Operations

Episode 30 Stuart Selbst, Industry Veteran “Customer Success Starts with You”   Stuart Selbst is an Industry Veteran who has been on both sides of the table, MSP and Vendor.  In our episode today we discuss how you can create a great customer...

Robb, Tim, and Brian Chat About Commoditization and Competition

by MSP Business School | Nov 11, 2020 | Uncategorized

Episode 29 Commoditization and Competition During COVID   The boys talk about how the market is responding to managed service sales teams durig the pandemic. Competition is getting tough as some vendors are fighting for survival and it has made this a buyers...

Peter Strahan, Lantech “Sometimes It Takes A Fire!”

by MSP Business School | Nov 2, 2020 | Uncategorized

Episode 28 Peter Strahan, Lantech, “Sometimes it takes a fire!”   Peter Strahan is the Managing Director for Lantech located Dublin, Ireland.  Peter shares with us a story of a disaster in the form of a fire that hit his customer’s building and...

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