by MSP Business School | Jul 30, 2020 | Business Strategy, COVID-19, MSP Operations
Episode 17 Eric Kiehn, C&W Technologies”Using a Down Economy to Innovate and Succeed” Eric Kiehn runs C&W Technologies, based out of Stuart, FLA. A 36-year service provider veteran he has seen multiple recessions and enjoyed economic...
by MSP Business School | Jul 23, 2020 | Business Strategy, MSP Operations
Episode 16 Matthew Bookspan, Blacktip IT “The Courage to Launch When The Forces Around You Say You Shouldn’t” Matthew runs a IT Service Provider, Blacktip IT, based out of Alamonte Springs. FL. Matthew left a six-figure corporate job, with a...
by MSP Business School | Jul 16, 2020 | Business Strategy, Sales, Uncategorized
Episode 15 Craig Skevington, Steadfast ITHow to Hook a Whale Craig runs a IT Service Provider, Steadfast IT, based out of Saratoga Springs, NY. His team made a decision about 3 years ago to focus on companies that had multiple locations and remote...
by MSP Business School | Jul 9, 2020 | MSP Operations, Sales Management
Episode 14 Motivation through Sales Metrics In another live case study we analyze sales metrics and how they reflect a Rep’s sales DNA. We analyze the work plan of a rep Brian managed that produced consistently, followed a rigid work plan, and as result the...
by MSP Business School | Jul 2, 2020 | Key Account Management, Sales
Episode 13 Overcoming Sales Objections – The Two-Headed Monster We can often get too comfortable with our primary point of contact when we are in a customer relationship, but what happens if that person is half of a partnership at renewal. Can your easy renewal...
